Real-time Customer & Supplier Intelligence
Bring customer and supply analytics together to reveal the trends driving demand, revenue, and operational performance.
Growth Blind Spots
Most manufacturers and utilities generate enormous amounts of data across customers, distributors, supply chains, and operations. Yet many organizations still rely on fragmented reports and delayed insights to understand what’s happening in the business.
Without a unified analytics layer that connects customer demand with supply performance, critical signals often go unnoticed until they impact revenue or operations.
Customer performance is often tracked only through revenue reports. Early signals like declining order frequency or churn risk go unnoticed until revenue starts dropping.
Sales and operations teams analyze different customer and supply datasets. Without a connected view, it’s difficult to understand how customer demand impacts production and supply planning.
Many organizations rely on weekly or monthly static reports. By the time trends appear, the underlying issue may already be affecting revenue or operations.
Signals like margin erosion, distributor underperformance, or supply disruptions often develop slowly across multiple systems, making them difficult to detect.
Cross-sell potential, expanding product demand, and high-value customers often remain hidden in fragmented data.
Live Customer & Supplier Insights
PulseIQ is an analytics application that analyzes customer and supplier activity to reveal the patterns shaping business performance. It combines real-time metrics, predictive analytics, and AI-driven insights to help teams understand what is happening across customers, channels, products, and supply operations.
Channel Performance Intelligence
Evaluates channel performance and highlights strengths and weaknesses.
Real-Time Business Monitoring
Live dashboards continuously update key metrics like revenue, orders, and margins.
Customer Profitability Analytics
Analyzes revenue, margins, discounts, and cost-to-serve to highlight profitability patterns.
Churn Risk Prediction
Predicts customers at risk of leaving and explains the factors driving churn.
Cross-Sell and Basket Analytics
Identifies product coverage gaps and cross-sell opportunities across customers.
Customer 360 View
A complete view of each customer’s revenue, profitability, risk, and activity.
Why you can trust our AI
When decisions impact revenue, margins, or customers, that lack of clarity becomes a real risk. TruMetric is built differently. Every insight is backed with clear logic, visible drivers, and measurable confidence, so you’re never asked to trust AI blindly.
Explainable Metrics
Every AI-driven metric shows how it’s calculated, including methodology, formula, contributing factors, data sources, and confidence level
Factor Waterfall
Breaks down outcomes like churn or margin into individual drivers, so you can clearly see what’s pushing results up or down
Score Breakdown
Decomposes composite scores (like channel health or supplier performance) into weighted components for full visibility
Confidence Badge
Every prediction or recommendation includes a clear confidence level, helping you judge how much to rely on it
External Signal Integration
Incorporates real-world signals like policy changes, demand shifts, supply disruptions, and market events, with their impact and severity clearly measured
Seamless integration with the industrial platforms and systems you already use
We layer AI and data orchestration on top of your existing tech stack. No rip and replace required.
Let's talk about your specific operational challenges
Every industrial operation is unique - different equipment, different systems, different constraints. In a 30-minute conversation, we'll explore your biggest operational visibility gaps and show you how TruMetric can help. No pressure, no generic pitch.
What to Expect
In our 30-minute conversation, we'll discuss your current operational challenges, explore how TruMetric addresses your specific pain points, and outline a potential implementation roadmap tailored to your facility.
Who You'll Talk To
Our team includes AI and digital transformation experts, backed by trusted advisors across utilities, oil & gas, manufacturing, and supply chain who understand your challenges firsthand. They speak your language - OEE, OTIF, scrap rates, changeover times.
No Pressure Approach
This is a discovery conversation, not a sales pitch. If TruMetric isn't the right fit for your situation, we'll be upfront about it. Your time is valuable.